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Personalised services to meet the needs of our residents

We’re dedicated to making a positive difference to the lives of those in our care. We provide a wide range of services, including care homes and retirement villages in the UK, Spain, Australia and New Zealand.

Resident with Tablet

Quality care that puts people first

We are passionate about providing high quality care. Our people get to know each of our residents personally. This way, genuine connections can be made and the right balance between support and independence can be achieved.

It’s important for residents to stay connected with family and friends through personal visits but also virtually. Our care homes are equipped with technology to enable loved ones to keep in touch.

20,000
aged care residents
4
countries where we provide aged care (UK, Spain, Australia and New Zealand)
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The staff seem to take so much trouble to look after the residents and their efforts to keep everyone active and entertained is simply outstanding. She seems to be so content and happy amongst her new friends and enjoying herself.”
Son of resident at The Manor House , UK Review from carehome.co.uk , October 2020
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I love that I can make a difference and support our teams to provide the best care possible for our residents.”
Suzie Brown, Regional Director, Bupa Care Services, UK

The first specialist village in the UK to champion community living for those with dementia

The new specialist Bupa Richmond Village in Cheshire, UK, is based on the ‘Dutch household care’ model and has had strong results in the Netherlands. It’s a progressive step forward in dementia care and designed to provide help and support for residents to stay independent and active in a safe environment.

Bupa has also invested in the opening of a new retirement village in New South Wales, Australia. Four years in the making, the Bupa Sutherland Retirement Village has been designed with wellness, nature, creativity and convenience in mind.

Picture of Bupa’s Gloria Petrie to pursue a nursing career- Case study
How I got into nursing
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Celebrating Aged Care Employee Day 2021
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Picture of Dr Paula Franklin on the link between the environment and health- Case study
The inextricable link between people and the health of our planet
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‘Telehealth’ and digital health will simply be: ‘health’
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