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Cookies and other technologies

When you use our sites, we and third-party companies collect information by using cookies and other technologies such as pixel tags (for simplicity we refer to all such technologies as 'cookies'). A cookie is a text file containing small amounts of information which a server may download to your computer, mobile or tablet when you visit a website or use an app. A pixel tag (sometimes called a web beacon) is an invisible image with a line of code which is placed within an email message or on a web page.

There are different types of cookies which are used to do different things. These include letting you navigate between different pages on a website efficiently, remembering preferences you have given and helping us to identify ways to improve your overall site experience. Others are used to provide you with advertising, which is more tailored to your interests, or to measure the number of site visits and the most popular pages. To find out more about cookies visit About Cookies or All About Cookies .

To help you understand the different types of cookies we use on this website and what they do, we have grouped cookies into four categories as described in the ‘Cookies used on our sites’ section below. To see the cookies used on this site that fall into these categories, to control the types of cookies used and to see how long the cookies last, please use our cookies management tool .

Information collected via cookies and other technology

The cookies used on this site do not collect directly identifiable personal information such as name, address, email address etc. However, certain cookies may collect information which relate to a unique ID or another identifier which, when combined with other information, allow a profile to be created. This profile is used to target adverts to your interests. This ad personalisation is explained more detail in the section below.

Cookies used on our sites

We have grouped the cookies used on our sites into four categories as set out below. As well the cookies we use, we work with third-party companies who place cookies on your device. For a list of third parties we use, please use our cookies management tool . Please note that the data they collect may also be subject to their privacy policies.

When working with third-party companies we take steps to protect your data. For example, we place contractual limits on how data collected about people using our services is used and we regularly audit our sites to make sure only cookies we have authorised are being used.

Strictly necessary cookies

These cookies let you move around the website and use essential features such as accessing secure areas of the website and identifying you as being logged in. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.  As these cookies are necessary for the correct functioning of our website, you are unable to control their use from within the cookies management tool.

Performance cookies

These cookies collect information about how visitors use our websites including details of the site where the visitor has come from (e.g. referring domains, search engines, marketing campaigns), pages viewed, the site path of the visitor, which content visitors are clicking on, which products visitors are interested in and purchase and the total number of times a visitor has been to our website.

We use the information to improve our website and enhance the experience of its visitors. We may share this information with analytics and search engine providers that assist us in the improvement and optimisation of our site.

Functionality cookies

These cookies allow our websites to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

Advertising cookies

These cookies are used to collect information about your browsing habits to deliver advertising more relevant to you and your interests. The personalisation of ads may be based on data collected about your use of our services (for example what pages you visit) and other data attributed to you by the ad platform. These include data points such as interests, age, gender and similar statistical characteristics inferred from internet browsing or marketing data that an advertiser holds about you.

To personalise our advertising and web experiences, unique identifiers such as an ID stored by a Cookie, or a Mobile Ad ID are used to help create an ad profile. These are unique codes set on your device’s mobile operating system. Data that identifies you directly, such as name, mobile number or email address is not collected by the cookies or used for the purposes of advertising.

We work with carefully selected partners to show both personalised and non-personalised ads. These partners include advertising agencies and tech platforms who perform data analysis to enable personalised ad delivery and tracking.  These companies may also use data collected from cookies dropped by other websites you have browsed on your device. This enables the display of ads based on your browsing behaviour, which may mean the ads you see are more relevant to your interests. This can also help to limit the frequency of adverts you see across the internet if you have already seen a particular ad.

These partners may use a process called cookie syncing to process data from other sources, including your browsing of other websites, to infer what type of ad might interest you. This activity is performed by matching the cookie ID assigned to your device with another cookie ID likely attributable to you but held in a different database.

To find out more about how ad personalisation works please visit Your Online Choices .

Name Description Category Expiry
__CookieConsentV200 __CookieConsentV200 cookie is a plugin used to help you comply with EU guideline. Strictly necessary 90 days
__utmz This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. Performance cookies (optional) 182 days
_ga Used to distinguish users. Performance cookies (optional) 2 years
_gid Used to distinguish users. Performance cookie (optional) 24 hours
_gat This cookie name is associated with Google Universal Analytics, and it is used to throttle the request rate-limiting the collection of data on high traffic sites. Performance cookie (optional) 1 minute
_gat_UA-62656454-4 It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. Performance cookie (optional) 1 minute
__utmb This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. Targeting cookie 30 minutes
__utmc This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors.
When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.
Targeting cookie End of session
__utma This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. Targeting cookie 729 days
Consent Google uses the ‘CONSENT’ cookie, which lasts for 2 years, to store a user’s state regarding their cookies choices. Another cookie Targeting cookie 2 years
VISITOR_INFO1_LIVE A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old. Targeting cookie 6 months
YSC This cookie is set by the YouTube video service on pages with embedded YouTube video. Targeting cookie End of session
AWSALB Classic AWS load balancer first receives a request from a client, it routes the request to a target, generates a cookie named AWSALB that encodes information about the selected target, encrypts the cookie, and includes the cookie in the response to the client. Strictly necessary 7 days
AWSALBCORS AWS Application Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. Same value as AWSALB. Strictly necessary 7 days
AWSALBTG AWS Application Load Balancer Cookie: Load Balancing Cookie:  Used to encode information about the selected target group. Strictly necessary 7 days
AWSALBTGCORS AWS Application Load Balancer Cookie: Load Balancing Cookie:  which includes the same information as the original stickiness cookie plus this SameSite attribute. Strictly necessary 7 days
ASP.NET_SessionId General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymized user session by the server.
Strictly necessary Removed after end of browser session
_lfa Used in context with identifying company visitors to the website. The Leadfeeder cookie collects the behavioral data of all visitors from companies. The cookie registers data such as IP addresses, visitor sources, time spent on the website, and page requests for the visit. Data is processed where it pertains to company visitors and is not processed further for individual visitors.
Performance cookie (optional) 2 years
countryName This is used to detect the country (from the list of countries provided) you are in for the customer website functionality .
Functionality cookie (optional) Until manually deleted

How can you control the use of cookies?

You can control the use of cookies at any time by using our cookies management tool . Alternatively, you can use your browser settings to manage cookies including deleting cookies previously stored and blocking cookies from being set.