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Governance

Strong governance and risk management are key.

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Our Group CEO, Iñaki Ereño, is responsible for the day-to-day leadership and management of the business. He leads the Chief Executive Committee (CEC) in driving the performance of the business and setting the overall strategic agenda. Find out more about each member of the Chief Executive Committee below.

You can find out information about our Board here

Chief Executive Committee

Iñaki Ereño

Group CEO

Iñaki Ereño

Group CEO

Iñaki became Bupa Group CEO on 1 January 2021.

Iñaki joined Bupa in 2005 and has held a number of leadership roles. He became CEO of Sanitas, the Bupa Group’s insurance and provision businesses in Spain in 2008, and in 2012 became CEO of the Spain and Latin America (SLA) market unit and joined the Bupa Executive Team. In 2016, SLA was expanded to Europe and Latin America (ELA). ELA consists of Bupa’s businesses in Spain, Chile, Poland, Brazil, Türkiye, Mexico and Latin America.

Before joining Bupa in 2005, Iñaki held senior positions at the Telefonica Group and Carrefour as well as founding an online start-up. Iñaki has a degree in Law and holds an MBA from IESE Business School.

James Lenton

Group Chief Financial Officer

James Lenton

Group Chief Financial Officer

James Lenton joined Bupa in September 2021 as Group Chief Financial Officer-Designate, and formally became Group CFO and a Board Director in November 2021. Before joining Bupa, James was CFO of Hammerson plc, a FTSE 250 owner and manager of properties with a European portfolio. Prior to that, James was both CFO, and a board member of AIG’s European Group, a position he held for four years. Earlier in his career he was a Partner at EY providing a range of assurance and advisory services including M&A, financing and external audit, to clients including FTSE 100 companies and financial services groups.

Hisham El-Ansary

CEO, Asia Pacific

Hisham El-Ansary

CEO, Asia Pacific

As Chief Executive Officer of Bupa Asia Pacific, Hisham El-Ansary leads Bupa’s businesses in Australia, New Zealand and Hong Kong SAR.

Hisham became CEO of Bupa Australia and New Zealand (ANZ) in April 2019 and CEO of Bupa Asia Pacific in July 2021. He first joined Bupa as CFO in 2008 where he played a key role in the integration of health insurer MBF and the acquisition and establishment of new subsidiary health companies. Since then, he has held a variety of roles, including Managing Director of the ANZ Health Services business.

Prior to joining Bupa, Hisham has had a career spanning more than 30 years, holding senior executive roles across a variety of industries including retail, energy, aviation and construction. Hisham holds a Bachelor of Economics and MBA.

He is a Fellow of CPA Australia, Australia’s accounting body, a Fellow of the Australian Institute of Company Directors and has served as a non-executive director for a number of companies.

Iñaki Peralta

CEO, Europe and Latin America

Iñaki Peralta

CEO, Europe and Latin America

As CEO of Europe and Latin America (ELA), Iñaki is accountable for Bupa’s businesses in Spain, Chile, Poland, Brazil, Türkiye, Mexico and Latin America.

Iñaki was the General Manager of Sanitas Seguros, Bupa’s health insurance business in Spain, from 2013 to 2020. He also led Bupa’s health insurance business in Mexico. In his 20 years with Sanitas he has held a variety of roles including leading Sanitas Hospitales, and Operations Director of Sanitas Mayores, Bupa’s aged care business in Spain.

Iñaki holds a bachelor’s degree in Economics and Enterprise Administration from the Universidad de Navarra, a master’s degree in Management of Health Centres from ESADE, an MBA from IEDE and completed the AMP (Advanced Management Program) at Wharton.

Carlos Jaureguizar

CEO, Bupa Global and UK

Carlos Jaureguizar

CEO, Bupa Global and UK

Carlos became CEO for our Bupa Global and UK Market Unit on 1 April 2021. In this role, he is accountable for Bupa’s businesses in the UK, including insurance, dental, aged care and health clinics, as well as Bupa Global, which provides international private medical insurance to customers around the world. From July 2021, his accountabilities also include overseeing Bupa’s associate business in India, Niva Bupa.

Carlos joined Bupa’s Sanitas business in Spain as Strategy Director in 2006 and in 2014, became Chief Financial Officer for Bupa’s Europe and Latin America Market Unit. He was appointed General Manager for Bupa Chile in 2018.

Tal Nazer

CEO, Bupa Arabia

Tal Nazer

CEO, Bupa Arabia

Tal was appointed CEO and Managing Director of Bupa Arabia in 2008. He joined Bupa’s Chief Executive Committee in an advisory capacity in January 2021.

Bupa Arabia is the leading health insurance provider in the Kingdom of Saudi Arabia. As a result of a partnership entered into between Bupa and Nazer Group in 1997, Bupa Arabia was listed on the Saudi stock market (Tadawul), in the KSA in 2008.

Tal is Vice Chairman of the Nazer Group and a member of the Saudi Arabian Monetary Authority (SAMA) Insurance Executive Committee. He holds an MBA from The Wharton School and a BA in Economics from University of California.

Mónica Paramés

Chief Transformation Officer

Mónica Paramés

Chief Transformation Officer

Mónica was appointed to Bupa’s Chief Executive Committee in November 2021 as Chief Transformation Officer. In this role, Mónica is responsible for Group strategy, transformation and driving operational excellence and governance as Bupa grows and transforms.

Mónica’s previous role was as Chief Governance, Risk and Compliance Officer of Bupa’s Europe and Latin America (ELA) Market Unit. She joined Sanitas, Bupa’s subsidiary in Spain, in January 2000, and has led several functions including Legal, People, Strategy, M&A, Real Estate and Company Secretarial. She has a degree in Law from the Universidad Complutense de Madrid, a Master's degree in Business Law from Instituto de Empresa business school, and completed her education at Wharton business school and the Singularity University in the USA.

Mark Glenn

Chief Information Officer

Mark Glenn

Chief Information Officer

Mark joined Bupa in July 2019 as Chief Information Officer. He is accountable for Bupa’s technology agenda, in service of our ambition to become the world’s most customer centric healthcare company. During 2021, his role also included leading Bupa’s transformation agenda globally - a key part of the company’s new strategy.

Prior to joining Bupa he worked for Barclays Bank for 13 years in a number of senior technology roles, most recently as Head of Change for Barclays UK and Chief Information Officer for Barclay's European businesses. He has also worked in technology and change consulting for Cap Gemini and began his career developing software with Accenture.

David Fletcher

Chief Risk Officer

David Fletcher

Chief Risk Officer

David commenced in the new role of Chief Risk Officer in January 2017. He has been with Bupa since 2014 in senior roles including Chief Internal Auditor and MD of IDM. He has had extensive international financial services experience, having held various senior positions in Nigeria, China, Hong Kong, Singapore, Bangladesh, Indonesia, and in London with Standard Chartered and Citibank.

Dr Paula Franklin

Chief Medical Officer

Dr Paula Franklin

Chief Medical Officer

Paula was appointed as Chief Medical Officer in August 2019, having held a number of senior medical roles in both funding and provision businesses since joining Bupa in 1996.

Paula first studied medicine and worked as a GP in the UK, before going on to study public health in the US. She holds an MBA from London Business School, a MA in Bioethics and Medical Law and a diploma in counselling.

Penny Dudley

Chief Legal Officer

Penny Dudley

Chief Legal Officer

Penny was appointed as Chief Legal Officer in April 2016, having joined Bupa in 2010. Penny has extensive international legal experience in regulated financial services, originally qualifying as a solicitor in Australia, and subsequently relocating to the UK where she has held in-house legal roles at Invesco, and Macquarie.

Nigel Sullivan

Chief Sustainability & People Officer

Nigel Sullivan

Chief Sustainability & People Officer

Nigel joined Bupa as Chief People Officer in June 2017 and took responsibility for Sustainability in May 2021. Prior to joining Bupa he was Human Resources Director for TalkTalk and HR Director for Sales and Marketing worldwide for Rover Group. He has also worked in Human Resources at Nortel Networks, Marconi and the logistics group Wincanton plc.

Zoe Vafadari

Chief Brand & Corporate Affairs Officer

Zoe Vafadari

Chief Brand & Corporate Affairs Officer

Zoe was appointed to Bupa’s Chief Executive Committee in February 2022 as Chief Brand and Corporate Affairs Officer. In this role, she is responsible for establishing the global brand narrative for Bupa that supports our purpose, generating understanding, interest and engagement with customers and other key global stakeholders including colleagues, the media and policymakers.

Zoe joined Bupa in July 2021 as Group Director of Internal Communications. Prior to joining Bupa, she worked in the retail and telecommunications sectors, in roles spanning brand management, internal communications, customer communications and customer experience.

Jeremy Eagles

Chief Audit Officer

Jeremy Eagles

Chief Audit Officer

Jeremy was appointed Chief Audit Officer of Bupa in August 2019, with responsibility for leading the Group’s global internal audit function.

He originally qualified as a chartered accountant with PwC, and has subsequently held senior internal audit roles with a number of leading multi-national insurance companies and brokers, including Catlin Group, Aviva, XL Capital and JLT.

Colin Campbell

Group Company Secretary

Colin Campbell

Group Company Secretary

Colin was appointed Group Company Secretary of Bupa in July 2019.

He was formerly Group Company Secretary at Old Mutual plc, the international financial services group, where he held senior corporate governance and legal roles for over eight years. Prior to that, he worked in the Group General Counsel's Office of Barclays plc and was a corporate lawyer at Herbert Smith Freehills.

Committee Key

  • Committee Chairman

  • A

    Audit

  • N

    Nomination And Governance

  • Re

    Remuneration

  • Ri

    Risk

  • Su

    Board Sustainability